Shipping and returns policies

At Night Moth Creations we strive to process and ship all orders as efficiently as possible. All orders are processed and shipped within 7 business days from the date of purchase. Please note that delivery times vary based on the shipping option selected at checkout and the destination of the order.

Customers have the option to choose their preferred shipping method at checkout, and shipping costs will be calculated accordingly. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery. Please be aware that unexpected delays may occur due to carrier issues, weather conditions, or other unforeseen circumstances beyond our control.

If you have any questions regarding your shipment, feel free to contact our customer support team at nightmothcreation@gmail.com

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of the delivery date.

To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. The buyer is responsible for covering the return shipping costs. We recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days after approval. Please note that shipping fees are non-refundable.

If you need to initiate a return, please contact us at nightmothcreation@gmail.com for further instructions.

Thank you for shopping with night moth creations, We appreciate your support!